Terms & Booking Policy
Last updated: July 2026
1. Agreement
By booking a class, consultation, or using our website, you agree to these Terms & Booking Policy. If you do not agree, please do not use our services.
2. Services
Heidi YogaFit provides yoga, Pilates, stretching, mobility training, and private coaching in Hong Kong, offered online and/or in person. Class content, schedule, and locations may change with reasonable notice.
3. Booking & confirmation
All bookings are subject to availability and confirmation. You will receive an email once your session is confirmed. Unconfirmed requests may be declined or rescheduled. You must provide accurate contact details.
4. Cancellation & rescheduling
Please cancel or reschedule at least 24 hours before your session. Late cancellations or no-shows may forfeit promotional offers or prepaid sessions at our discretion. Use the link in your confirmation email or contact us directly.
5. Late arrival
Please arrive 5–10 minutes early for your first visit. Late arrivals may result in a shortened session to respect other clients and studio schedules.
6. Health & safety
You must inform us of any injuries, medical conditions, pregnancy, or recent surgery before participating. Our instructors provide modifications but do not offer medical diagnosis or treatment. Consult a healthcare professional if unsure whether exercise is suitable for you.
7. Studio conduct
Please wear comfortable clothing, bring your own mat if required, and respect other participants. We reserve the right to refuse service to anyone who behaves inappropriately or poses a safety risk.
8. First class offer
The first class special offer is available once per new client unless otherwise stated. It cannot be combined with other promotions unless explicitly permitted. Proof of eligibility may be required.
9. Fees & payment
Prices are displayed in Hong Kong Dollars (HKD) unless stated otherwise. Payment terms for classes and packages will be communicated at booking. We reserve the right to update pricing with notice.
10. Limitation of liability
To the fullest extent permitted by Hong Kong law, Heidi YogaFit is not liable for indirect or consequential loss. Our total liability for any claim relating to our services is limited to the fees paid for the relevant session, except where liability cannot be excluded by law.
11. Intellectual property
All website content, class materials, images, and branding are owned by Heidi YogaFit and may not be copied or distributed without written permission.
12. Governing law
These terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
13. Contact
For booking enquiries, changes, or complaints, contact us at Heidiwong520@gmail.com, by phone, or via WhatsApp. We aim to respond within 24 hours on business days.